Accessibility at Paint Juicy
Last updated: 9 October 2026
Roll in, walk in with a cane, bring your guide dog or grab a quieter corner. Your Paint Juicy night should be as easy and fun as everyone else's. This page covers what we already do on the night, how venues vary, and how to get the right seat for you.
What we already do on the night
When you book, open the "Anything that'll make your night easier?" box in your cart and tick whatever helps. It's optional, you never need to tell us why, and we only use it to plan your seat and your night. You can tick:
- Easy access seat, near the door or aisle
- Room for a wheelchair at the table
- Near the front to see or hear clearly
- A magnifier with a light for painting
- A quieter spot, away from the speakers
- A little extra help with the painting
- Bringing a support person
- Bringing a guide or assistance dog
- Something we can't see. No need to say what (we'll quietly check in with you on the night)
Our team plans the room around those ticks before you arrive, and we'll never announce your needs on the mic or in front of your table. Rather chat? Call us on 1300 855 116.
Companion Card
Got a Companion Card? At public sessions, your support person comes free. Tick "Bringing a support person" in your cart, bring your card on the night so we can check it, and we'll save them a seat right beside you. No need to buy them a ticket.
Guide dogs and assistance animals
Guide dogs, hearing dogs and other assistance animals are always welcome, at no extra cost, and we'll have a water bowl ready. Please bring your animal's ID card if it has one, as some venues may ask to see it.
What access looks like in real life
Access means different things to different people. For some guests it's wheelchair access and turning space. For others it's avoiding stairs, needing stable seating, being close to the toilets, moving safely through a busy room, or being comfortable with the lighting and sound.
Mobility needs might include:
- Using a wheelchair, walker, cane, crutches or other mobility aid
- Injuries, chronic pain, fatigue or conditions that make stairs or long distances hard
- Needing step-friendly access and stable seating
- Needing a clear path to the toilets or exits
Sensory, sound and light needs might include:
- Photosensitive epilepsy or seizure risk
- Sensory sensitivities, including autism-related sensitivities
- Migraines triggered by light or sound
- Anxiety or PTSD triggers
- Hearing sensitivity or hearing loss
- Any other condition affected by lighting, noise or crowds
Why access varies by venue
Our nights happen in clubs, hotels, bars, function rooms and community spaces across Queensland, New South Wales and the Northern Territory. Some are modern buildings with step-free entry, wide walkways and accessible toilets. Others are older buildings with fixed layouts, narrow corridors or steps at the door.
We don't own the venues, so we can't fully control their access. What we can do is check the details for you, plan the room around your needs, and tell you honestly what to expect. We know that for some guests a venue limitation is the difference between coming and missing out, so we take it seriously.
Before your night, we can check things like step-free entry, wheelchair seating, accessible toilets, parking or drop-off, lighting effects and sound levels with the venue for you. If we know your needs ahead of time, we can seat you with more space, closer to the door, away from busy walkways, further from the speakers or away from stage lighting, and help you find the easiest route to your seat and the toilets.
Sound, lighting and sensory considerations
Paint Juicy nights are vibrant and high-energy, with amplified music, microphones, singalongs and party lighting. Every venue is different. Some keep it simple, while others use stage lighting that can include flashing or strobe-style effects, lasers and bright LEDs.
That setup may not suit everyone, including people with photosensitive epilepsy, sensory sensitivities, migraines, anxiety or PTSD triggers, hearing sensitivity or other conditions affected by light, sound or crowds.
If that's you, please get in touch before you book. We'll tell you what to expect at that venue and do what we reasonably can, like seating you away from speakers or lighting. Because lighting and sound are partly controlled by the venue, we can't always remove every effect. By booking, you acknowledge these effects may happen at some venues, and we'll always be upfront about what's likely so you can decide what's right for you. Our sound and light page has a short summary.
What we can and can't promise
We'll always make a genuine effort to support your access and sensory needs. Because venues vary, we can't promise:
- Step-free access at every venue
- Accessible toilets at every venue, or that they're easy to reach during a busy night
- Unlimited wheelchair spaces, as emergency exits must stay clear
- That every barrier can be removed at older venues with fixed layouts
- No flashing lights, strobes, lasers or bright LEDs at a given venue
- A particular sound level, as venues and live nights vary
That's exactly why a quick message before you book helps. The earlier we know, the better we can look after you.
How to ask us
Send us the town and venue you're looking at, the date if you know it, and what you need, like step-free entry, wheelchair seating, toilet access, extra space, distance from the speakers or avoiding strobe zones. We'll check what we can with the venue and give you the clearest picture we can before you commit.
Email: info@paintjuicy.com.au
Phone: 1300 855 116
Frequently asked questions
Can you tell me if a venue is wheelchair accessible?
In many cases, yes. Message us with the venue and date and we'll confirm the access details we have and what's realistic for that space.
Can you reserve wheelchair seating?
Often, yes, depending on the layout and safety requirements. Tick "Room for a wheelchair at the table" in your cart, or tell us before you book, and we'll plan for it.
Does my support person need a ticket?
Not at public sessions if you have a Companion Card. Your support person comes free. Tick "Bringing a support person" in your cart and bring the card on the night.
Can I bring my assistance animal?
Absolutely. Guide dogs, hearing dogs and other assistance animals are welcome at no extra cost, and we'll have a water bowl ready.
What if I can't do stairs?
Get in touch before booking and we'll check whether the venue has step-free entry and access inside, or point you to a better fit.
Is there an accessible toilet at every venue?
Not every venue has one. We'll confirm what we can before you book.
Do your events use strobes or flashing lights?
Some venues use stage lighting, which can include flashing or strobe effects, and others keep it simple. If you're photosensitive, get in touch before booking and we'll tell you what to expect and seat you away from lighting zones where we can.
How loud are the sessions?
Loud enough for a proper singalong, with amplified music and microphones. If you're sensitive to sound or have hearing loss, tick "A quieter spot" or "Near the front to see or hear clearly" in your cart, or chat to us before booking.
What if the venue isn't right for me?
If we can't confirm suitable access or a comfortable sensory setup, we'll suggest another session or venue where we can.
Find your night
Nothing on this page limits your rights under the Australian Consumer Law.
