Accessibility at Paint Juicy

Paint Juicy is built on one simple idea: people deserve a fun night out that feels welcoming, safe, and easy to join.

And when we say people, we mean everyone.

Accessibility matters. Not as a tick-box. Not as a “special request.” As a normal, everyday part of hospitality and events. The reality across Australia is that not every venue is designed for step-free access, wheelchair movement, or easy, dignified navigation once a room fills up. But that doesn’t mean we shrug and move on. It means we plan harder, ask better questions, and keep pushing for better partnerships.

This page explains how accessibility works across touring events, what we do to support guests with mobility needs, and how you can book with confidence.

What accessibility means in real life at events

Accessibility can mean different things to different people. For some guests, it’s about wheelchair access and turning space. For others, it’s about avoiding stairs, needing stable seating, having a shorter distance to toilets, or being able to move safely through a busy room.

Mobility needs may include (without limitation):

Wheelchair users
Guests using walkers, canes, crutches, or mobility aids
Guests with injuries, chronic pain, fatigue, or conditions that make stairs or long distances difficult
Older guests who need step-friendly access and stable seating
Guests who need a clear path to bathrooms or exits

We take all of this seriously, and we want guests to feel comfortable asking the question before booking.

Why accessibility varies by venue

Paint Juicy events are held in partnership with venues such as clubs, hotels, bars, function rooms, community spaces, and event venues. Some are modern buildings with step-free entry, wide walkways, and accessible toilets. Some are older buildings with fixed layouts, narrow corridors, steps at entry points, or limited internal access.

Because we don’t own the venue, accessibility isn’t something we can fully control. What we can control is how we select venues, how we check access details, how we plan the room, and how we communicate with guests.

Why we sometimes partner with venues that have limitations

We want to be transparent, because people deserve the truth without the runaround.

In some towns, we reach out to multiple venues before we can lock in a date. The most accessible spaces are often in high demand, already committed to regular programming, or simply not available for touring events on the nights we need. When that happens, we partner with the best available venue so we can still bring Paint Juicy to the community, while continuing to prioritise more accessible options as they become available.

We don’t take that lightly. We know that for some guests, venue limitations are not a minor inconvenience. They are the difference between attending and missing out. That is exactly why we are strengthening our process and building better venue options over time.

What we’re doing to improve accessibility

This is not a “we care” paragraph. This is the practical work.

1. Stronger venue accessibility checks

We are tightening the questions we ask venues so we can give clearer, more accurate information before you book.

We check, where possible:

Step-free entry from street or car park
Step-free internal access to the event room
Whether wheelchair seating can be reserved without blocking emergency exits
Aisle width and turning space once tables are set
Accessible toilet availability and step-free path to it
Accessible parking or safe drop-off options
Any venue restrictions that affect movement or seating

2. Better seating planning on the night

If we know your needs in advance, we can plan for them properly instead of trying to solve it when the room is full.

Depending on venue layout, we may be able to:

Seat you with more space for comfort and movement
Seat you closer to entry points
Seat you away from bottlenecks and high-traffic walkways
Assist with the most practical route to seating and bathrooms

3. Prioritising fully accessible venues where possible

We are actively endeavouring to partner only with venues that are wheelchair accessible and step-friendly. That is the direction we’re moving in. The more a venue can offer step-free access, room layout flexibility and proper facilities, the higher it goes on our preferred list for return events.

4. Clearer communication before bookings

We’re also making sure our pages and team messaging make it easier for people to ask the question early. You should not have to guess, and you should not have to feel awkward asking.

What we need from you (so we can help properly)

If you or someone in your group has mobility requirements, please contact us before booking whenever possible.

This includes:

Wheelchair users
Guests who cannot manage stairs
Guests using mobility aids
Guests who need stable seating or extra space
Guests who need quick access to toilets or exits

Send us:

The venue and town you’re looking at
The date (if known)
What you need (step-free entry, wheelchair seating, toilet access, room space, etc.)

We’ll confirm what we can with the venue and give you the clearest expectation possible before you commit.

What we can and can’t guarantee

We will always make reasonable efforts to support access needs, but we cannot guarantee:

Step-free access at every venue
That a venue has accessible toilets or that they are practical to reach during a busy event
That a room layout will allow unlimited wheelchair bays without affecting emergency egress
The complete removal of access barriers at older venues with fixed layouts

This is exactly why contacting us before booking matters. If we know early, we can advise you better and help you choose the most suitable option.

Accessibility is not only mobility

We also support guests with sensory, hearing, or environment-related needs.

Some venues are calm. Some are louder. Some use stage-style lighting. Some don’t. We get questions about flashing lights, seizure risk, sensory sensitivities, migraines, PTSD/anxiety triggers, and hearing challenges. These are real concerns, and we want you to feel comfortable raising them.

If you have sound or light sensitivities, we encourage you to review our Sound and Light Sensitivity Warning and contact us before booking so we can advise on the expected setup for that venue.

A note for venues, councils and community spaces

If you operate a venue or community space that is step-free, wheelchair accessible, and able to reserve wheelchair seating without drama, we want to work with you.

We are looking for venues that can offer:

Step-free entry and internal access
Accessible toilets
Room layouts with flexible seating plans
Clear, safe wheelchair seating that does not block exits
A team willing to work with us to make events welcoming and practical

If we haven’t spoken with you, please reach out. We’re actively building venue partnerships that support accessible events, and we would love to bring Paint Juicy to more communities in a way that works for everyone.

Frequently asked questions

Can you confirm whether a venue is wheelchair accessible?

In many cases, yes. If you message us with the venue and date, we can confirm access details where available and advise what’s realistic for that space.

Can you reserve wheelchair seating?

Often yes, depending on the venue layout and safety requirements. It is much easier to do this when we know in advance.

What if I can’t do stairs?

Contact us before booking so we can confirm if the venue has step-free entry and internal access, or recommend a more suitable location.

Do you offer accessible toilets at every venue?

Not every venue has accessible toilets. Some do, some don’t, and in some older venues access can be limited. We will confirm what we can before you book.

What if the venue isn’t suitable for my needs?

If we can’t reasonably confirm suitable access, we will recommend an alternative session or venue where possible.

Contact

If you have mobility requirements, access needs, or questions about a specific venue setup, contact us before booking.

Email: info@paintjuicy.com.au